Captain Caskwell

Aye almost everywhere the Captain’s map stretches. We ship to most U.S. states, except Utah (UT). That port remain out of reach… for now.

Every bottle has its own journey. Once your order leaves our docks, it typically reaches port in 5–7 business days, depending on your location.

Even the sturdiest cargo can take a hit in rough seas.
If something arrives wounded, email orders@captaincaskwell.com with:

• Your order number
  
  
• Clear photos of the damaged item
  
  
• The shipping box + shipping label
  
  

Hold onto all packaging until we’ve reviewed the case. The Captain inspects each claim carefully and will arrange a replacement or refund as the situation calls for.

Our AI first mate answers instantly. If your request needs a human from the crew, we’ll have one aboard within 24 hours.

For larger hauls, send a message to orders@captaincaskwell.com—the Captain handles bulk cargo swiftly.

To speed things along, include:

• Company name + contact info
  
  
• Products/SKUs and quantities
  
  
• Target delivery date(s) & destinations
  
  
• Branding or customization needs
  
  
• Tax-exempt/resale documents (if applicable)
  
  

We’ll confirm availability, pricing, and next steps—typically within 24 hours.